Shipping + Delivery
DOMESTIC SHIPPING
How long will it take to receive my order?
Domestic orders are processed, shipped, and delivered within 7 to 11 business days. Please note, there is no shipping on all U.S major holidays.
What are your shipping rates?
We offer free shipping in the U.S.
How much is the sales tax?
Sales tax is calculated on a state by state basis and will be calculated at checkout.
What shipping method do you use?
Our domestic orders are shipped via USPS First Class or Priority Mail.
What happens if the item(s) are received are faulty /incorrect /damaged /missing?
If you have noticed that a mistake has occurred with your order please contact us right away at hello@weareminimasters.com and provide your order, we will work to resolve the issue as quickly as possible.
How can I track my order?
Once an order is shipped an emailed notification will be sent, domestic orders can be tracked until delivered. International orders can only show they have been shipped but currently tracking details while in transit are not available.
What do I do if my package was shipped but I did not receive it?
If your package is lost in the mail you must file a claim with USPS by using the link below: https://www.usps.com/help/claims.htm
INTERNATIONAL SHIPPING
Do you ship internationally?
We sure do! We ship international orders via USPS First-Class Mail International.
What is the expected delivery date for International orders?
The delivery date can be as short as one week and as long as four weeks. Also, please note tracking is only available while the package is still in the U.S, once it departs, the next notification is when it reaches your country.
Will I pay for duties and taxes?
This actually depends on your country, please contact your local carrier for additional details.
What countries do you ship to?
We ship to 180+ countries, the detailed list can be found here.
How can I track my order?
Once an order is shipped an emailed notification will be sent, domestic orders can be tracked until delivered. International orders can only show they have been shipped but currently tracking details while in transit are not available.